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Features
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FAQ
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User
Guide
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Term
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CINGULAR
WIRELESS PREPAID TERMS AND CONDITIONS
CINGULAR
Wireless ("CINGULAR" or "we" "us" or "our")
will provide its services (Service) on the following Terms
and Conditions. Service is also subject to CINGULARs standard business
policies, practices and procedures that CINGULAR may change at any time
without notice. Every use of the term you or your
in these Terms and Conditions refers to the person in whose name the service
was initiated (or in the event an inaccurate name was used, the actual
user of the service). Your use of the Service shall constitute acceptance
of these terms and conditions. If you do not agree to these terms, return
the phone, activation kit, or Cingular KIC Card to the place of purchase
for a refund. IMPORTANT NOTICE: THIS AGREEMENT CONTAINS MANDATORY ARBITRATION
AND OTHER IMPORTANT PROVISIONS LIMITING THE REMEDIES AVAILABLE TO YOU
IN THE EVENT OF A DISPUTE. PLEASE REFER TO THE SECTION ENTITLED "
ARBITRATION" FOR DETAILS.
AVAILABILITY
OF LIMITED SERVICE
Service is generally available to wireless telephones equipped for the
service when within the range of cell sites located in the local service
area where you purchased your service.
RATES,
EXPIRATION OF CARDS AND TERMINATION OF SERVICE
Cingular KIC service is subject to additional terms provided on the prepaid
card, PIN number receipt, web page, by telephonic notice, or by notice
pro v i d e d through any other means available at the time of purchase
(the Notice). Your Cingular KIC account shall be terminated
and a new telephone number and activation fee required if you allow the
balance in your account to remain at zero for the period of time set out
in the Notice. Cingular KIC service is nonrefundable after activation
of account. Your account may be debited for airtime; monthly, weekly,
or daily charges; network surcharges; feature use charges; directory assistance
and call completion charges; long distance; taxes, governmental fees,
proportional charges for governmental mandates; and other charges. Rates
for Services and other account debiting policies are provided in the Notice.
Cingular KIC Cards and PINS shall expire whether or not added to your
account as provided in the Notice but, in all events, one year from the
date of purchase. You agree to pay for incoming and outgoing calls to
and from your wireless telephone. Airtime and other measured usage (chargeable
time) are billed in full-minute increments, and actual airtime and usage
are rounded up to the next full-minute increment at the end of each call
for billing purposes, e.g., CINGULAR charges a full minute of airtime
usage for every fraction of the last minute of airtime used on each wireless
call. Chargeable time begins for outgoing calls when CINGULAR receives
answer supervision (which may be triggered by other than the called party
answering the phone, such as by answering machines and PBX equipment)
and for incoming calls when a signal connection from the caller is established
with CINGULARs facilities. Chargeable time ends after you press
END (or similar key), but not until your wireless telephones signal
of call disconnect is received by CINGULAR's facilities and the call disconnect
signal has been confirmed. All outgoing calls shall incur a minimum of
one-minute airtime charge. Chargeable time may include time for CING U
L A R to recognize that only one party has disconnected from the call,
time to clear the channels in use, and ring time. Chargeable time may
also occur from other uses of CINGULAR facilities, including by way of
example, voice mail deposits and retrievals, and call transfers. Calls
that begin in one period and end in another period are billed at the rates
for the period in which the call began. CINGULAR may not be able to transfer
airtime in your account even if your wireless telephone is lost or stolen.
CHANGES
TO TERMS AND RATES
CINGULAR may increase, reduce or otherwise change any terms, conditions,
rates, fees, expenses or charges regarding your service at any time. This
includes, without limitation, prime or peak-hour periods, rate plans and
features, and all other terms and conditions of service, including these
Terms and Conditions. CINGULAR will provide notice of such changes (other
than changes to governmental fees, pro p o rtional charges for govern
m e n t a l mandates, roamer rates or administrative charges) by such
means as CINGULAR determines to be most practicable, including playing
a recorded message when you attempt to place a call, playing a recorded
message when you attempt to add to your account, sending written notice
to the address provided at the time of activation, sending an SMS message
to your phone, or by such other means as CINGULAR may determine. You understand
and agree that State and Federal Universal Service fees and other such
governmentallyimposed assessments, fees and surcharges, whether or not
assessed directly upon you, may be increased based upon government or
CINGULAR calculations. IF CINGULAR INCREASES YOUR LOCAL AIRTIME RATE,
MONTHLY SERVICE CHARGE OR NETWORK SURCHARGE, OR DECREASES THE GEOGRAPHICAL
AREA IN WHICH YOUR LOCAL AIRTIME RATE APPLIES (OTHER THAN A TEMPORARY
DECREASE FOR REPAIRS OR MAINTENANCE), IT SHALL DISCLOSE THE CHANGE AS
PROVIDED ABOVE.
WIRELESS
TELEPHONE
You are responsible for the installation, operation and maintenance of
your wireless telephone. You must ensure that your wireless telephone
is compatible with, and will not interf e re with, the service of CINGULAR,
and that it complies with all applicable laws, rules and re g u l a t
i o n s . If your wireless phone is intelligent roaming capable, it shall
be periodically programmed with default system settings for roaming service
that cannot be changed manually. Your wireless telephone may be compatible
only with CINGULAR services.
LONG-DISTANCE
SERVICE
CINGULAR will provide your long-distance service.
TERMINATION
Either party may terminate this Agreement at any time. CINGULAR may terminate
this Agreement at any time without notice if it ceases to provide service
in your home service area. CINGULAR may interrupt or terminate your service
without notice for any conduct that it believes violates any of these
Terms and Conditions or any terms and conditions of the collateral material
regarding your rates, or if you behave in an abusive, derogatory or similarly
unreasonable manner to any of our representatives, or if CINGULAR has
cause to believe that your phone is being used for a fraudulent purpose,
or if service is used in a way that may adversely affect CINGULARs
service or is otherwise used in violation of applicable governmental rules
or regulations.
SERVICE
INTERRUPTION
Service may be temporarily interrupted, delayed or otherwise limited for
a variety of reasons, including, but not limited to, transmission limitations
caused by atmospheric and other conditions, availability of radio frequency
channels, system capacity limitations, coordination with other systems,
equipment modifications and repairs, and problems associated with the
facilities of interconnecting carriers. There are gaps in Service within
the service areas shown on maps. CINGULAR does not guarantee you uninterrupted
service. Airtime and other service charges apply to all calls, including
involuntarily terminated calls. Subject to the limitations below, if your
service is interrupted for 24 continuous hours or more, CINGULAR will
issue you, upon request, a credit of one dollar for each period of 24
continuous hours your service was interrupted.
An
interruption is measured from the time you report it to CINGULAR. CINGULAR
may require that you request credit in writing. No credit will be given
for a service interruption if the service interruption was caused by (a)
your negligent or willful actions, (b) the failure of equipment or services
not provided by CINGULAR, or (c) causes beyond the control of CINGULAR.
C I N G U L A R s liability to you for interruptions, delays and
failures in transmiss i o n or service is limited solely to the credit
set forth above, and such credit will satisfy all of your claims against
CINGULAR for interruption of service.
LIMITATION
OF LIABILITY
CINGULAR MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, OR PERFORMANCE WITH REGARD
TO THE SERVICES AND/OR GOODS PROVIDED HEREUNDER. In no event shall CINGULAR
be liable, and you hereby release CINGULAR from liability, WHETHER OR
NOT DUE TO THE NEGLIGENCE OF CINGULAR, for: (a) any act or omission of
any provider of service or facilities other than CINGULAR; (b) mistakes,
omissions, interruptions, errors, failures to transmit, delays or defects
in the service provided by or through CINGULAR; (c) any damage or injury
caused by, or allegedly resulting from, the presence or use of any wireless
telephone or service provided by CINGULAR, including, but not limited
to, the presence or use thereof in any vehicle or on any property; (d)
claims made against you by third parties; (e) damage caused by any suspension
or termination of service by CINGULAR; (f) damages caused by failures
or delays in the provision of, or making calls to, 911 or any other emergency
service, where such service is available; or, (g) any damage or injury
arising from alleged negligence or willful misconduct of any third part
y, or including, without limitation, any directory assistance or Internet
service provider. CINGULAR shall not be liable for any indirect, punitive,
special, incidental or consequential losses or damages you or any third
party may suffer or incur caused by use of, or inability to make use of,
service or equipment provided by or through CINGULAR, such as, but not
limited to (a) loss of business, revenue or profits, (b) damages or losses
as a result of your inability to fulfill agreements with third parties,
(c) claims of personal injuries, or (d) injury to goodwill. CINGULARs
sole liability, if any, for loss or damage arising with third parties,
(c) claims of personal injuries, or (d) injury to goodwill. CIN- GULARs
sole liability, if any, for loss or damage arising out of mistakes, omissions,
interruptions, errors or any other causes, INCLUDING THE NEGLIGENCE OF
CINGULAR, shall be limited to the credit for service interruption for
each separate period of interruption as described in the Section on Service
Interruption. To the full extent allowed by law, you hereby release, indemnify,
and hold CINGULAR and its officers, directors, employees and agents harmless
from and against any and all claims of any person or entity for damages
of any nature arising in any way from or relating to, directly or indirectly,
service provided by CINGULAR or any persons use thereof (including,
but not limited to, vehicular damage and personal injury), INCLUDING CLAIMS
ARISING FROM, IN WHOLE OR IN PART, THE ALLEGED NEGLIGENCE OF CINGULAR,
or any violation by you of these Terms and Conditions. This obligation
shall survive termination of your service with CINGULAR. CINGULAR is not
liable to you for changes in operation, equipment or technology that cause
your equipment or software to be re n d e re d obsolete or require modification.
SOME STATES, INCLUDING THE STATE OF KANSAS, DO NOT ALLOW DISCLAIMERS OF
IMPLIED WARRANTIES OR LIMITS ON REMEDIES FOR BREACH; THEREFORE, THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS CONTRACT GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
INDEPENDENT
ARBITRATION
Please read this paragraph carefully. It affects rights that you may otherwise
have. CINGULAR and you shall negotiate in good faith to settle any dispute
or claim arising from or relating to this Agreement. If CINGULAR and you
do not reach agreement within 30 days, instead of suing in court, CINGULAR
and you agree to arbitrate any and all disputes and claims (including,
but not limited to, claims based on or arising from an alleged tort) arising
out of or relating to this Agreement, or to any prior Agreement for products
or service between you and CINGULAR or any of your or CINGULARs
affiliates or predecessors in interest. The arbitration of any dispute
or claim shall be conducted in accordance with the wireless industry arbitration
rules (WIA Rules) as modified by this Agree- ment and as administered
by the American Arbitration Association (AAA). The WIA Rules
and fee information are available from CINGULAR or the AAA upon request.
CINGULAR and you acknowledge that this agreement evidences a transaction
in interstate commerce and that the Federal Arbitration Act shall govern
the interpretation and enforcement of, and proceedings pursuant to, this
or a prior agreement. Unless CINGULAR and you agree otherwise, the location
of any arbitration shall be in the city where CINGULARs Mobile Telephone
Switching Office for your access number is located. Except where prohibited
by law, CINGULAR and you agree that no Arbitrator has the authority to:
(1) award relief in excess of what this agreement provides; (2) award
punitive damages or any other damages not measured by the prevailing partys
actual damages; or, (3) order consolidation or class arbitration. The
Arbitrator(s) must give effect to the limitations on C I N G U L A R s
liability as set forth in this Agreement, and any applicable tariff, law
or re g u l a t i o n . In any arbitration utilizing the rules applicable
to large/complex cases, as defined under the WIA Rules, the Arbitrator(s)
must also apply the Federal Rules of Evidence, and the losing party may
have the award reviewed in accordance with the review procedures set forth
in the WIA Rules. You agree that CINGULAR and you are each waiving your
re s p e c t i v e right to a trial by jury. You acknowledge that arbitration
is final and binding and subject to only very limited review by a court.
If for some reason this arbitration clause is at some point deemed inapplicable
or invalid, you and CINGULAR agree to waive, to the fullest extent allowed
by law, any trial by j u ry. In such case, a judge shall decide the subject
dispute or claim. CINGULAR, you and the Arbitrator(s) shall not disclose
the existence, content or results of any arbitration. Judgment on the
award rendered by the Arbitrator(s) may be e n t e red in any court having
jurisdiction thereof. Notwithstanding the fore g o i n g, either party
may bring an action in small claims court.
OUT-OF-NETWORK
ROAMING
Roamer charges result from using your cellular phone outside your Local
Service Area. Roaming service is not available in all areas. Different
service rates apply, and conditions of service may vary when you roam
on another carrier's network. A roamer administration fee may be charged
in any month in which you incur roamer charges, and actual charges may
not be the same as are imposed by the serving carr i e r. IN ADDITION
TO ANY LIMITATIONS OF LIABILITY STATED HEREUNDER, YOU ARE SUBJECT TO THE
LIMITATION OF LIABILITY PROVISIONS IMPOSED BY THE ROAMING CARRIER ON THE
ROAMING CARRIER'S OWN SUBSCRIBERS. YOU AGREE TO ACCEPT SERV I C E ON A
ROAMING CARRIER'S NETWORK ON AN AS-IS, WHERE-IS
BASIS WITHOUT WARRANTY OF ANY KIND.
MISCELLANEOUS
This Agreement, the terms included in the Notice describing your rates
and f e a t u res, and any documents expressly re f e rred to herein,
make up the complete a g reement between you and CINGULAR, and supersede
any and all prior agreements and understandings re l a t i n g to the
subject matter of this Agre e m e n t. If any provision of this Agreement
is found to be unenforceable by a court or agency of competent jurisdiction,
the remaining provisions will remain in full force and effect. CINGULAR
may assign this Agreement, but you may not assign or transfer this Agreement
without CINGULARs prior written consent. Service is subject to the
jurisdiction and regulations of the Federal Communications Commission
and state regulatory agencies. Applicable federal and state laws of the
state associated with the wireless number will govern this Agreement.
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